Real Vacation Stories – Customer Service Superstars
July 29, 2016
The hospitality business allows us the opportunity to make guests feel comfortable and at home when they visit our resorts and at Highway West Vacations, we love to recognize the dedication of our on-site team members. Here are a few Real Vacation Stories that recognize team members that go above and beyond to create an unforgettable experience.
What a nice place to stay, very clean rooms, nice folks in the office. But the best part was the young lady who "kept the rooms clean". She went way out of her way to help us in everything we asked. Sorry I missed getting her name. But I tell you, you are so lucky to have her on the pay roll. Our stay ended on July 16 so I am sure you can find out who she is. You best keep that young lady. (Oceanside Beachfront RV Resort)
While reviewing my memories on Facebook today, I came across the photos of our stay at Flying Flags RV Resort from one year ago today. This was a very special trip for us as we had nearly lost my husband from a brain injury one month prior. While he was recovering, we decided to load up the trailer and take a break from his extensive therapy. Visiting Flying Flags was the best therapy he could have. We truly enjoyed our stay with you. Being together as a family and appreciating living life together was the best medicine any one could ask for. We can't wait to return.
Eleven of our Winnebago International Travelers' (WIT) Chapter (Evergreen Winnies) stayed at Silver Cove resort for three fun-filled nights. Very generous sized sites with fire pits at each. Robert and his staff went "out of their way" to assure we had an enjoyable outing. A "triple A" resort for group gatherings or individual family "get-aways". Loved it! Only wish we would have brought a couple boats and fishing poles.
We thank all of our guests who have provided us with feedback and if you haven’t been our guest as of yet, we invite you to visit a Highway West Vacations destination and experience the commitment to service firsthand!
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